Data privacy notice

Privacy Statement
Operator of this Website and Data Controller is:
LüneHanse Vertriebs GmbH
Munstermannskamp 1
21335 Lüneburg
Phone: +49 4131 21 97 689
Email: info@luenehanse.com

Personal data
Personal data is defined as any information concerning the personal or material circumstances of an identified or identifiable natural person. This includes information such as your real name, your address, your telephone number and your date of birth. Information that is not directly related to your real identity – such as favourite websites or number of users of a site – is not personal data.
Your rights
You have the right to request information, correction, deletion or restriction regarding your personal data in accordance with legal regulations. We will also make your data available in a structured, common and machine-readable format. If we use your data with your consent (e.g. registering to our e-mail news), you are able to revoke your consent at any time. Once you have revoked it, we will no longer use your data for this purpose. If we have a legitimate interest in processing your data, you can contact us to object. Of course, you can also contact the responsible supervisory authorities at any time.

Collection and processing of personal data
Visitors can normally use our website without entering personal data. In some cases, if a visitor decides to provide us with personal information, or other information through e-mail or contact form, the LüneHanse Vertriebs GmbH will store and use visitor’s information only for the specific purposes, such as technical administration of the web pages and to fulfill your wishes and requirements, such as, to process a contract concluded with you or to answer your enquiry.
You are able to cancel this commercial use at any time by means of a short message to the following email address: info@luenehanse.com
There will be no dissemination, sale or other transfer of your personal data to persons outside the LüneHanse Vertriebs GmbH unless it is necessary in order to fulfil a contract or to perform a service within the framework of order data processing, or if you have expressly consented to it.

Deleting data
If your data is no longer required for the above purposes including billing, it will be deleted. Please note that with each deletion, the data is initially only blocked and then permanently deleted after a time delay to prevent accidental deletion or any intentional damage. For technical reasons, data may be duplicated in backup files and copies of services. If necessary, such copies are also deleted with a delay for technical reasons.

Use of cookies
On our web page, we generally use so-called session cookies, which place data for technical session control in the memory of your browser. They are deleted when you close your browser at the latest. Cookies contain no personal data and lose their meaning when you leave our website. If you decide that no cookies should be saved on your computer, you still continue to have access to most of our web pages. Nevertheless, you may not be able to use certain functions or page ranges. Furthermore, we advise you that browsers usually contain functions for managing cookies.

Disclaimer for Facebook (Facebook Social Plug-in)
Our website uses so called Social Plugins („Plugins) of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by one of the Facebook logos (white “f” on a blue background or a “thump-up” sign) or are identified by the phrase “Facebook Social Plugin”. The list and the look of Facebook Social Plugins can be found here: developers.facebook.com/plugins.
Purpose and detail of the data assessment and the further use and analysis of the Data through Facebook and your thus related personal rights and control functions to protect your private data can be found in the data disclaimer of Facebook: www.facebook.com/policy.php.
If you are a member of Facebook and do not want Facebook to collect your data via our website and stores it in relationship to your Facebook member account, you will need to log out of Facebook prior to the visit of our website and you may also have to delete any related cookies stored locally by Facebook. Furthermore it is possible to block the data generation of Facebook Plug-ins by using browser add-ons such as „Facebook Blocker“

YouTube
We have embedded YouTube-videos in our website. These videos are stored on www.youtube.com and are directly playable from our website. The video-platform is operated by YouTube, LLC, a company of Google Inc. (see clause 2.).
We have no influence on the data transferred to YouTube. By visiting a website with embedded YouTube-videos a connection between your browser and the Google DoubleClick network may be established.
The videos are embedded in an advanced data protection mode. Based on the information given by YouTube, when using the advanced data protection mode no cookies are placed on your computer and no data about you as a user of our website are transmitted to YouTube if you do not play the videos. Only when you play the videos, the following data is transferred. If you play the embedded videos, YouTube places cookies on your computer and receives the information that you have visited the corresponding subpage of our website. Furthermore the data mentioned under clause 1.2 of this privacy policy will be transmitted, regardless of whether you are logged into a user account with YouTube or no user account exists. If you are logged in on YouTube, this data is directly associated with your user account. If you do not wish such assignment to your user account on YouTube, you must log out before playing the videos.
YouTube might store this data (also for non logged-in users) as a user profile and use them for purposes of advertising, market research and need-based design of its website, to provide demand-orientated advertising and to inform other users of the platform about your activities on our website.
You have a right of objection against the generation of such user profiles. To exercise this right to object you need to contact the third-party provider. You will receive further information on the purpose and scope of data collection and processing by the third-party provider as well as on your relevant rights and options for protecting your privacy on the following
YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA

Web analysis
For analytical purposes, we use evaluation software which analyses the data statistically. The user data is pseudonymised. The software uses so-called “Cookies”, text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is stored. We use this information to evaluate your use of the site and compile reports on website activity. For this purpose, we use the tools of the website creating program “WordPress”.

Safety
LüneHanse Vertriebs GmbH takes all necessary technical and organizational safety precautions to protect your personal data from loss and misuse. To ensure this, your data is stored in a secure operating environment that is not publicly available. In certain cases, your personal data is encrypted for transmission by means of the so-called Transport Layer Security technology (TSL). This means that, with TSL-protected data, the communication between your computer and our servers is carried out with an approved encryption procedure if your browser supports TSL. If you wish to contact us by e-mail, please be advised that the confidentiality of the transmitted information is not guaranteed. The content of e-mails can be intercepted by third parties. We therefore recommend that you send us confidential information only by mail.

Personal data and its processing in detail – E-mail marketing (mailings)
In order to respond optimally to your needs and interests, your e-mail address is used for commercial purposes by the Lünehanse Vertriebs GmbH. We use the LüneHanse Newsletter and other Mailings to send you information about us and our offers.
If you want to receive mailings, we require a valid e-mail address and a confirmation that you are the owner of the e-mail address given and agree to receiving the mailings. After sending your mailing order, you will receive a confirmation e-mail from us; only when you click on the link provided for confirmation will your address be included in the mailing list and you will automatically receive further mailings (so-called double opt-in method).
When ordering the mailings, your IP address is saved along with the date of registration and confirmation to enable us to substantiate the registration in case of doubt. For long-term optimization of e-mail communication, we evaluate the usage behaviour in statistically processed form (for example, link A was clicked by 60% of all mailing recipients), so it is not possible to track individual recipients.
You can adjust your subscription to mailings at any time or terminate it with immediate effect without giving reasons. To do this, click on the link in the Newsletter that says unsubscribe, which is included at the end of
each mailing. In your personal profile, you can cancel the subscription completely or adapt and complete the data you have given.

Inquiries using the contact form
At various points on our websites under the “Contact” heading, we offer visitors the possibility to send us inquiries related to our products. By clicking the “Send” button, you consent to the collection, processing and use of your data. The data is processed, stored and used to process your request as well as for queries from the business environment (B2B), for advertising purposes in so far as this is permitted without consent. You can cancel this use at any time with the contact information given above. After processing your request, we will delete consumer data.

Adjusting privacy policy
The LüneHanse Vertriebs GmbH reserves the right to modify this privacy policy. Changes will be published on this website.

Information, Cancellation, Deletion, Lodging an Objection
Visitors have the right to receive information regarding their personal data stored by the LüneHanse Vertriebs GmbH, its origin and destination and the purpose of storage. Visitors may object to all or any measures of collection, processing or use of their information by the LüneHanse Vertriebs GmbH. If Visitors have given consent for the general purpose or specific use of their personal data, they can revoke at any time with effect for the future. Furthermore, visitors have the right to have incorrect data corrected or to have personal data deleted.
If you have any further questions regarding the collection, processing or use of your personal data, if you wish to request the correction, blocking or deletion of the same, if you wish to object or if you wish to revoke a given consent, please contact the LüneHanse Vertriebs GmbH:
LüneHanse Vertriebs GmbH
Munstermannskamp 1
21335 Lüneburg
Phone: +49 4131 21 97 689
Email: info@luenehanse.com